Terms and conditions

GENERAL TERMS AND CONDITIONS INTERNATIONAL CONSUMER REMOVALS BCR HEREINAFTER CALLED
THE "BCR INTERNATIONAL REMOVALS TERMS AND CONDITIONS"

DEFINITIONS:

-  The Client: the Purchaser, the person who offers removal goods or other movable

items for removal;

-  The Consumer: the Client, the Purchaser, any natural person who is acting for

purposes which are outside his trade, business, artisan or professional activity, and who, in accordance with Book I, Title 1, art. I.1 2° of the Belgian Code of Economic Law, is regarded as a Consumer;

-  The Remover: the Contractor, approved by the BCR, who performs removals on a professional basis;

-  The Subcontractor: the entrepreneur who, with regard to the Remover, undertakes assignments (packing, loading, transportation by road, transportation by railway, maritime and air transportation, storage, deliveries);

-  The Purchase Order/Signed Quote: the removal agreement, the complete enumeration of all the agreements (including particular assignments) concluded between the Remover and the Consumer, as part of the removal;

-  The Assignment: (non-exhaustive) regardless of the combination of several actions: packing and/or unpacking, transportation, (re)assembly... of goods;

-  The Goods: all movable items that are the subject of the agreement and/or assignment;

-  The Working Days: the total of all calendar days, with exclusion of Sundays and legal bank holidays. If a term, expressed in working days, ends on a Saturday, the term shall be extended to the following working day.

Article 1

Applicability / Scope of the BCR International Removals Terms and Conditions

Any offers made by the Remover, any issued quotes, concluded agreements and the performance thereof, including any (legal) actions carried out as part thereof, shall be governed by these BCR International Removals Terms and Conditions. In the event of contradictions between any provisions included in the quote or purchase order and these BCR Consumer Removals Terms and Conditions, what is stipulated in the quote or purchase order shall prevail.

Article 2

Estimate of the Removal - Quote - Establishment of the Agreement

Estimate of the Removal
2.1 The Remover shall estimate the scope of the removal, prior to issuing a quote. The estimate shall be drawn up either based on the findings of the pre-move survey, where the Remover visits the Client on-site in order to estimate the volume of the goods, either based on the packing lists and/or photos of the goods to be moved, provided by the Client.

Quote
2.2 Based on his findings, as well as the provisions of art. 3, the Remover shall draw up a quote.

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

2.3 A Client request deviating from an offer or quote drawn up by or on behalf of the Remover shall constitute a rejection of this offer or quote and shall not bind the Remover.

2.4 All pricelists, brochures, catalogues, leaflets and other information provided by or on behalf of the Remover, as part of an offer, have been prepared as carefully as possible, but shall only bind the Remover insofar this is explicitly confirmed by the Remover in writing.

Establishment of the Agreement
2.5 TheRemovershalleither,afterreceivingtheClient'sagreementwiththequote, draw up a purchase order, shall sign it for approval and shall send it to the Client. The agreement shall be established when the Client signs the purchase order for approval, unmodified and within the validity period, and sends it back to the Remover. The acceptance shall be deemed to correctly and fully represent the agreement.

Or the Client shall sign the Quote for approval. The agreement shall be established when the Client signs the quote for approval, unmodified and within the validity period, and sends it back to the Remover. The acceptance shall be deemed to correctly and fully represent the agreement.

2.6 As long as there is no signed purchase order or quote, the Remover shall not be bound to carry out the removal, nor to prepare for it. Where appropriate, the parties shall not be bound to pay any compensation to each other.

2.7 As long as there is no signed purchase order or quote, the Client cannot enforce the performance of the removal agreement.

Article 3

Base Price Removal - VAT - Taxes - Particular Assignments - Information Client - Overtime - Subcontractors - Separate Invoicing

Base Price Removal - VAT
3.1 The weight and/or volume of the goods, the destination (distance) and the duration of the assignment, as stated in the purchase order or quote, shall serve as basis for the removal price.
Unless explicitly otherwise agreed, this price shall not be set on a flat-rate basis and the company's tariff shall apply.
The value added tax (VAT) shall be INCLUDED in the Base Price Removal.

In the event the Client is not a Consumer, the value added tax (VAT) shall NOT be INCLUDED in the Base Price.

Taxes
3.2 Taxes shall be charged to the Client separately. In the event these taxes are not reasonably known at the time of the conclusion of the agreement, they shall be charged to the Client afterwards.

Particular Assignments
3.3 The Remover may, upon the Client's request, perform certain work activities linked to the removal, such as:

  removing and/or placing fitted carpets;

  taking down and/or putting up curtains;

  taking down and/or putting up mirrors;

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

  taking down and/or putting up paintings and lighting devices;

  taking out windows in order to lower or lift furniture;

  transporting pianos, safes and other similar equipment;

  packing and/or unpacking wine;

The particular assignments to be carried out and their price shall be stated separately in the purchase order or quote and shall NOT be included in the base price.

Information Client
3.4 The removal price shall be calculated based on the information provided by the Client. As a consequence, the Client shall have the obligation to accurately provide all necessary or useful information to the Remover, in accordance with art. 8 "Obligations Client", so that the Remover can form a clear understanding of the circumstances under which the agreement must be performed (packing, loading, transportation, unloading etc.).

Overtime
3.5 The established prices shall be determined in function of the services delivered each day, as defined by law and/or by collective labor agreement. Except in case of an error made by the Remover, overtime shall be calculated based on the company's tariff.

The regulation applicable with respect to overtime must be included in the quote.

Subcontractors

3.6 Without prejudice to the provisions of art. 3, the removal price, and the flat-rate price, shall also be calculated in function of the tariffs of any possible Subcontractors. Regardless of the exchange rate at the time of the conclusion of the agreement, the only applicable exchange rate shall be the exchange rate used at the time of the performance of the agreement with the Subcontractors.

Invoicing - Packing - Unpacking
3.7 Unless otherwise provided, packing, carried out prior to the removal day, shall be charged separately. The same shall apply for unpacking, which shall be carried out after completion of the removal.

Article 4

Price Changes - Additional Costs due to International Provisions

Price changes

4.1 The Remover shall only apply price changes that concern legislative amendments, imposed collective agreements, modified fuel prices and transportation related costs, transportation and railway tariffs, exchange rates, but only as a consequence of the tariff changes of the possible Subcontractor(s) and/or third parties, in accordance with the provisions of these general terms and conditions, which require the Subcontractor(s) and/or third parties to apply these changes. The reasons for the price change must be communicated to the Client by the Remover, when the Remover is notified of it. This shall apply to both price increases and price decreases.

International Provisions Sea Transport and Air Freight

4.2 The weight of the goods transported in containers or shipping boxes by road, by rail, using inland waterways or over sea shall be established at a maximum of 100 kg per m3. Any excess weight shall be charged separately, per 100 kg or part thereof.

For goods transported by air freight, a different tariff calculation shall apply than for the freight costs. The freight costs shall be affected by the amount of space taken up by the

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

shipment, or the dimensional weight, where one (1) kilo freight may contain a maximum of 6000 cm3. In the event the actual weight is higher, this shall serve as calculation basis for the tariff.
(For example: if a freight only weighs one (1) kg, yet takes up more than 6000 cm3 in space, the airline may charge an additional cost.)

Article 5

Termination / Cancellation of the Agreement

The party who (prior to the agreed performance day) withdraws from the agreement, shall, by operation of law and without notice of default, be liable to pay a compensation, equal to all damage, loss and costs (all included and nothing excluded) the co-contractor has incurred, yet no less than:

  10% of the amount of the contract price in the event of termination / cancellation less than one (1) week prior to the agreed performance day;

  25% of the amount of the contract price in the event of termination / cancellation less than seven (7) days, but no more than three (3) days prior to the agreed performance day;

  50% of the amount of the contract price in the event of termination / cancellation less than three (3) days, but no more than one (1) day prior to the agreed performance day;

  100% of the amount of the contract price in the event of termination / cancellation less than twenty-four (24) hours prior to the agreed performance day.

Article 6

Performance of the Agreement - Subcontractors - Equipment - Sound Professional

Subcontractors
6.1 The Remover shall have the right to outsource the agreement, in full or in part, to third parties - Subcontractors -, unless this option has been excluded by the Client, explicitly and in writing, prior to the commencement of the agreement.

Equipment
6.2 The performance of the agreement shall commence with the preparation of the equipment, in the Remover's depot. The Remover shall only be obliged to deliver equipment that is necessary for the performance of the agreement. Under all circumstances, the Remover shall reserve the right to use those transportation and treatment methods he deems most practical and cheap, insofar the essence of the service to be delivered is not affected.

Sound Professional
6.3 The Remover shall act as a sound professional in the sector of removals and shall take measures that, in function of the circumstances, best represent his Client's interests. All reasonable costs resulting from the abovementioned events and incurred by the Remover, shall be borne by the Client.

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

Article 7

Obligations Remover

The Remover shall be obliged to:

receive the goods to be moved or have the goods to be moved received, taking the

provisions of art. 8 into account, at the agreed time and place;

deliver the goods to be moved or have the goods to be moved delivered at the location to be designated by the Client and in the condition in which they are made available to the Remover for packing or disassembling or for transportation;

load and/or unload the goods to be moved or have the goods to be moved loaded and/or unloaded;

complete a commenced removal without delay;

follow up the process of the delivery of the goods to the Client, within the bounds of the possible (possible availability of a tracking option). In the event the delivery of the goods to be moved is delayed, the Remover shall inform the Client as soon as possible.

in the event it has been agreed in writing, disassemble and/or pack and unpack and/or assemble at the destination location or have disassembled and/or have packed and have unpacked and/or have assembled at the destination location, the goods that, given their nature and/or method of transportation, must be disassembled and/or packed;

perform all linked work activities, against payment of the additional costs resulting therefrom, after explicit approval of these additional costs by the Client, unless this would disproportionately interfere with the removal company's exploitation;

make the packing material, ordered by the Client for the removal, whether or not against payment, available;

request instructions from the Client, in the event, for whatever reason, the performance of the removal is or becomes impossible and in the absence of said instructions, take all measures he, as diligent Remover, may deem in the Client's interest. The additional costs resulting therefrom shall be borne by the person to whom the hindrance can be attributed;

indemnify the Purchaser against third party claims that are the consequence of non-compliance with his obligations resulting from these terms and conditions, unless these third party claims cannot reasonably be attributed to the Remover's non-compliance.

Article 8

Obligations Client

Customs Formalities - Location Plan - Nature of the Goods - Environmental Factors - Right of Disposal of the Goods - Presence of Client during Removal - Precautions for Loading and Unloading - Parking Permits

Customs Formalities
8.1 Without prejudice to the other Client obligations stated in the present general terms and conditions, the Client shall be obliged to submit or deliver, to the Remover, all documents necessary for the shipment, the receipt and the customs formalities, duly completed and at the latest three (3) days before the removal.

The Remover shall inform the Client in time on which documents are required. If necessary, the Client shall report to customs in person, at their first request. The

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

customs formalities shall always be fulfilled based on the information and documents provided by the Client. Unless stipulated otherwise, the Remover or his trustee shall fulfill the customs formalities for the Client and at his expense.

Except in the event the Remover is liable, the Client shall take the full responsibility for the information provided by him, both with regard to the administration and with regard to the Remover or any possible third party. The Client alone shall bear all consequences resulting from false, incomplete, late or incorrect information and/or documents provided by mistake. The Client shall compensate the Remover for any costs incurred because of this and shall indemnify the Remover for any possible claims that may result from this.

Location Plan
8.2 The Client shall be obliged to transmit a location plan to the Remover, prior to the removal. This plan shall indicate the precise location of piece of furniture.

Nature of the Goods
8.3 The Client shall, in particular, draw the Remover's attention to the nature of the goods, among other things:

  valuable goods and/or items requiring special treatment (such as antiques, art objects, design pieces);

  goods as described in the specific regulation of art. 9.2;

  heavy goods and goods with deviating dimensions, requiring the usage of lifting

devices and/or cranes; without this list being exhaustive.

Environmental Factors

8.4 He must genuinely and fully indicate any factors that could influence the normal work or that could increase the level of difficulty.

He shall accurately indicate the positioning and arrangement of the buildings. The Client must indicate:

  whether or not there is easy access for the removal truck and removal lift;

  if the windows and doors are wide/high enough to bring larger items in/out;

  if any public works are being carried out that could hinder the removal;

  if any verges need to be crossed;

  if any dirt roads, canals or other obstacles need to be crossed;

  if the steps are wide enough;

  if there is a lift and if this lift may be used by the Removers;

  if the building's facades and/or balconies can withstand professionally placed ladder

lifts;

  what the maximum load pressure is of the building wherefrom the Client moves and of

the building where the goods must be delivered; without this list being exhaustive.

Any consequences resulting from omissions, negligence or errors, by the Client or his trustee, shall be borne by the Client.

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

Right of Disposal of the Goods
8.5 The Client shall declare to have the legal right of disposal of the goods to be moved, and that the goods are not seized.

Compulsory Presence of Client during Removal
8.6 The Client or his trustee must be present during the entire term of the work activities: packing, loading, unloading, unpacking, including the time spent on breaks and/or meals. In the event the Client, his agent or trustee leaves the home during the work activities, the Remover shall not be held liable for any claims arising from the absence of the Client, agent or trustee, unless it concerns damage resulting from an error by the Remover.

The Client, his agent or trustee must personally ensure that nothing is left behind in the home he vacates. He alone shall bear the consequences of non-compliance with these clauses.

Precautions when Loading and Unloading
8.7 The Client or his trustee shall take all necessary precautions so that the Remover's vehicles can be loaded or unloaded immediately upon arrival. Any consequences and additional costs that are the result of not taking these precautions shall be borne by the Client. In the event the Remover is the cause of the fact that the Remover cannot immediately load and/or unload, the Remover shall bear all consequences and additional costs.

Parking Permit(s)
8.8 The Client shall bear the costs for the necessary space reservation for parking removal vehicles or lifting devices, in the event the police regulation requires it. In the event the Remover offers his services for this reservation, the costs for the reservation shall be borne by the Client.
The Remover shall not be held liable for any delays incurred as a result of not placing or badly placing the no parking sign. The delay caused by this or by badly parked vehicles shall be borne by the Client.

Contradictory Inventory
8.9 IntheeventtheClientwishestohaveacontradictoryinventorydrawnupofthe goods to be moved, he shall inform the Remover at least three (3) days prior to the removal. The Remover shall instruct a specific employee with the assignment. The costs for drawing up this inventory shall be borne by the Client and shall be communicated to him beforehand. Any other inventory submitted to the Remover shall under no circumstances bind the Remover.

Article 9

Excluded Items - Specific Regulation - Personal Items

Goods excluded from the Removal
9.1 Unless explicitly agreed to in writing, the Client shall not be permitted to provide the following items to the Remover, for removal:

a)  narcotics, weapons;

b)  goods subjected to a license requirement;

c)  fur, living animals, plants;

d)  liquids and goods of which it is known that they pose risks of fire, explosion or

damage to other goods, such as phosphor, petrol, coal, matches, pigments, accumulators, acids or corrosive substances;

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be

These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

e)  in general, all substances or liquids likely to damage the equipment or the moved goods;

f)  goods that are specifically prohibited by the destination country.

Specific Regulation for Valuable Goods
9.2 IntheeventtheClientwishestooffergoldenitems,jewels,noblemetals,paper money, old coins, securities, titles and stamp collections for removal, a specific regulation shall apply for these items. The Client shall clearly describe the concerned goods on an inventory list and transmit this list to the Remover. For these goods, extra security shall be provided (specific packaging and/or safe) and they shall be moved separately from the other removal goods, at an extra cost, after explicit agreement by the Client.

Personal Items
9.3 Personal items and underwear shall be packed by the Client, without intervention by the Remover.

Penalties for Non-Compliance with Provisions
9.4 All risks, loss or damage resulting from the non-compliance with these provisions shall in all cases remain at the expense of the Client. The Client shall compensate and indemnify the Remover for and against any amounts claimed against the Remover by Subcontractors and/or third parties, due to misunderstanding this provision.

Article 10

Packaging

Any rented packaging that is not returned by the Client after the completion of the removal shall, by operation of law and without notice of default, constitute a right to compensation based on the company's tariff. Any rented packaging that is damaged by the Client in such a way that it can no longer be used, shall, by operation of law and without notice of default, constitute a right to compensation due to loss of use, and a right to compensation of the costs of the retrieval, based on the Commercial Remover's tariff.

Upon the Client's request, the Remover may remove the packaging emptied on the last day of the removal.

Article 11

Liability Remover - Delay - Force Majeure

Liability Remover
11.1 Exceptintheeventofforcemajeure,thecircumstancesbeyondthecontrolofthe parties and the situations described below in art. 12.4, the Remover shall be liable for loss and damage, caused by him and/or his Subcontractor(s), to items part of the removal, as well as for damage incurred due to delay, caused by the Remover and/or his Subcontractor(s), with the exclusion of delay caused by third parties and/or damage caused by force majeure.

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

Delay
11.2 'Delay' shall be understood as: the arrival at the loading address or the delivery at the unloading address, with a delay of at least fifteen (15) minutes, in comparison with the agreed arrival or delivery time.

Force Majeure
11.3 In particular, the Remover shall not be liable for: the direct and indirect consequences of war, revolution, civil and political unrest, acts of terror, riots, strikes, epidemics, quarantine, lightning, fire, floods, snow, ice, storms, closure of thaw barriers, usage of perpendicular roads, storage in station, airport or customs etc., when these circumstances are inevitable and render the removal assignment's smooth operation impossible.

Article 12

Damage to Goods

Reporting Damage - Burden of Proof - Limited Liability - Exclusion of Liability

Reporting Damage - Burden of Proof
12.1 Under penalty of forfeiture, each complaint against the Remover shall have been the subject of remarks, timely communicated by the Client:

  in the event it concerns visible damage: immediately, at the latest at the time of the delivery, on the document presented to him at the time of the delivery. In the event the Client does not notify of visible damage within the specified time, the Client shall be deemed to have received the goods in the condition in which they were delivered to the Remover, unless evidence to the contrary is provided.

  in the event it concerns non-visible damage: via email or by means of a registered letter sent by mail, at the latest within two (2) working days after the delivery, the delivery day not included, or otherwise agreed. In the event the Client does not notify of non-visible damage within the specified time, the Client shall be deemed to have received the goods in the condition in which they were delivered to the Remover, unless evidence to the contrary is provided.

Burden of Proof

12.2 In any case, the burden of proof of the scope of the damage shall rest with the Client.

Limited Liability
12.3 The Remover's liability shall, in the event of loss of or damage to the moved items, caused by the Remover, be limited to €125 per cubic meter of the lost or damaged items.
The Remover's liability shall in no case be limited in the event of intent and/or gross fault and/or gross negligence.

Exclusion of Liability
12.4 Inallcases,theRemovershallberelievedofanypossibleliabilityconcerningthe transportation and treatment of furniture, equipment and items that were packed and/or unpacked by intervening parties other than the Remover or his Subcontractors.

The Remover shall also be relieved of all damage and loss caused during the removal that is entirely caused by the Client, a family member, his trustee or a third party, including damage to buildings.

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

Article 13

Damage due to Delay

Damage due to Delay
13.1 Intheeventofadelayeddelivery,compensationshallonlybepayableiftheClient provides evidence that this delay caused damage and if the Client filed a complaint, via email or by means of a registered letter sent to the Remover, within two (2) working days after the delivery of the moved goods to the recipient, not including the delivery day. If the Client does not, within the specified term, notify of the damage due to the delay, the removal shall be deemed to have been carried out without delay, unless evidence to the contrary is provided.

Article 14

Compensations - Settlements - Limitation - Suspension - Contestation

Settlement of Damage to Client
14.1 In the event of liability of the Remover, based on art. 11 or art. 12, and/or in the event art. 13 is undeniably determined and the damage is budgeted and established, the compensation to the Client as described in art. 12.3 and art. 13.1 respectively shall have to be paid at the latest within fourteen (14) days after drawing up the receipt, in the absence whereof the legal interest shall be due, from the date of the receipt as well as a flat-rate and irreducible compensation of 10% of the capital damage amount - with a minimum of €50.

Limitation
14.2 Without prejudice to the applicable, legally binding rules with regard to limitation, any claim against the Remover shall lapse one (1) year after determining the damage and/or the losses, or, in the event of dispute, one (1) year after the date of the invoice.

Suspension of Payment
14.3 Under no circumstances, the Client may refer to loss, damage or possible delays to suspend, in full or in part, payments due to the Remover, unless the Client's claim is indisputably established and claimable.

Contestation of Liability
14.4 The Remover shall stipulate all legal and contractual rights he can invoke to contest his own liability, also on behalf of all those - including both subordinates and non-subordinates - involved in the agreement's performance and for who he is liable according to the law.

Article 15

Liability Client in the event of Delay

Any delay of more than fifteen (15) minutes caused by or due to the Client or his proxy, shall give rise to the payment of a compensation, by the Client to the Remover, if the Remover provides evidence that due to the halt of equipment and personnel, the contractually agreed removal price does no longer cover the performed hours. In such case, the compensation shall be equal to the difference between the agreed removal price and the actual removal price (taking into account, among other things, the actually performed hours), increased with all damage, loss and costs (all included and nothing excluded) incurred by the Remover, due to the delay.

Article 16

'All risk' Insurance

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

Offer Remover
16.1 The Client may request the Remover to take out 'all risk' insurance for the goods part of the removal, in particular for: theft, damage, loss, fire etc., in accordance with the general terms and conditions of insurances, as part of a floating policy taken out by the Remover. The insurance value of the items part of the removal shall be understood as: 'in total value' - if necessary with the application of the proportionality rule, which must correspond to the replacement value of the entirety of the goods to be moved, in the current condition in which they are.

Own Insurer
16.2 The Client shall have the right to choose a different insurer. In this case, the Client shall commit to take out, with the insurer, an insurance policy, where the risk coverage and the insured value correspond to the aforementioned; the Client shall also commit to obtain a 'waiver of recovery' from the insurer, on behalf of the Remover.

16.3. In the event the Client did not explicitly and in writing commission the Remover to take out insurance, the Remover shall be entitled to assume the Client insured the goods himself, in accordance with the obligations stated in art. 16.2.

No Cover
16.4 In the event the Remover's insurer does not want to / cannot insure the Client's goods, or does not want to / cannot insure all the Client's goods, the Remover shall immediately inform the Client.
In such case, the Remover shall never be liable for such a refusal.

Article 17

Safekeeping

The transportation of removal goods and/or furniture to a storage facility shall be subject to the present terms and conditions. Specific provisions for storing removal goods and/or furniture shall be included in the "BCR Safekeeping Terms and Conditions".

Article 18

Specific Rights

Retention Right and Right of Lien
18.1 The Client shall grant to the Remover (1) a conventional right of retention for all the goods the Client entrusts to the Remover as part of the removal assignments and (2) all rights provided in the Act of 5 May 1872 on the Commercial Pledge.

, even if these claims have a different cause than the given removal

right and right of lien shall give the Remover the right to suspend the delivery of the

removal goods until the client has fulfilled the payment of the removal price and/or

possible other claims

assignment.

Sale of the Goods
18.2 In any event, the Client shall grant the explicit permission to the Remover to free up his equipment after a two-day (2) halt, and to place the transported goods in a storage facility or warehouse. All at the Client's expense and risk, including the costs for the delivery afterwards. In the event the goods remain in the storage facility or warehouse more than one (1) month, and in the event the Client does not take the necessary measures within eight (8) days after a registered letter is sent by the Remover, the Client shall explicitly authorize the Remover to sell the goods on behalf of and for the account of the Client.

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

The retention

Additional Costs incurred for the Goods
18.3 In the event of non-compliance with the payment conditions, as provided by art. 19, forcing the Remover to exercise his retention right and/or his right of lien, the Client shall bear all additional costs, such as the costs for storage, safekeeping and demurrage.

Article 19

Payment Conditions

Protest against Invoice - Expiry Period - Suspension of Delivery - Late Payment Interest

Protest against Invoice
19.1 The Remover's invoices shall be deemed accepted by the Client except where there is substantiated and written protest within fourteen (14) days after the date of the invoice.

Expiry Period
19.2 The amounts due to the Remover, for whatever reason, shall be payable within fourteen (14) days after the date of the invoice, unless explicitly otherwise agreed. The Remover shall reserve the right to request from those Clients with removal assignments and shipment dates less than 14 days into the future, the full advance payment of the removal price. This advance payment must be settled at the latest three (3) days prior to the goods' departure from Belgium.

Suspension of Delivery
19.3 The Remover shall reserve the right to, with regard to the goods of which the price has not yet been paid and of which the invoice has not been protested in time, suspend the delivery until the Client has fulfilled his payment obligation. The additional costs (demurrage, storage and safekeeping) shall be borne by the Client and shall be paid together with the due removal price, prior to the delivery of the removal goods.

Late Payment Interest - Compensation
19.4 Intheeventofnon-paymentwithinthespecifiedexpiryperiod,alegallate payment interest shall be due, by operation of law and without prior notice of default, from the date of the invoice, as well as a flat-rate and irreducible compensation to cover administrative costs of 10% of the invoice amount - with a minimum of €50.

Article 20

Translation of BCR International Removals Terms and Conditions

The present "BCR International Removals Terms and Conditions" are originally drawn up in the Dutch language.

With regard to the translations of the present terms and conditions to French and English: in the event of misunderstandings concerning the wording and the substance, the tenor, the scope and the interpretation of these translations, the Dutch text shall serve as basis and the explanation and interpretation of this text shall prevail over any translation. These terms and conditions shall be transmitted to the Client in Dutch, in French or in English, depending on the Client's choice.

Article 21

Applicable Law and Competence of the Courts

Applicable Law
21.1 All agreements between the Remover and the Client shall be governed by Belgian law exclusively.

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.

Competence of the Courts
21.2 Any disputes, resulting from or in connection with an agreement governed by these "BCR International Removals Terms and Conditions" or the performance thereof and that cannot be settled amicably and that is initiated by the Remover, shall be settled by the competent Courts of the district in which the Removal Company's registered office is registered, without prejudice to the Remover's right to bring the dispute that has arisen before the judge, as determined in article 624, 1°, 2° and 4° of the Belgian Judicial Code and insofar this doesn't affect the regulation of the judicial competence as provided in the 1215/2012 Decree.

21.3 Any disputes resulting from or in connection with an agreement governed by these "BCR International Consumer Removals Terms and Conditions" or the performance thereof and that cannot be settled amicably and that is initiated by the Consumer, shall be settled by the competent judge, as determined in article 624, 1°, 2° and 4° of the Belgian Judicial Code of the Courts as determined in the 1215/2012 Decree.

~Version 2018~

Belgian Chamber of Removers | Stroobantsstraat 48A | 1140 Brussels

Tel. 02 240.45.70 | Fax 02 240.45.79 | Email info@bkv-cbd.be
These "BCR International Removals Terms and Conditions" are published by the Belgian Chamber of Removers. The copyright is owned by the said Chamber. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or by any other means, without the prior and written permission by the publisher.
The usage of these terms and conditions shall only be permitted to the members of the Belgian Chamber of Removers.
The permission shall end automatically at the end of the membership. A compensation of €5,000 per violation shall be payable in the event these conditions are used, in full or in part, after termination of the membership and/or without the prior permission by the BCR.